What can I expect from the Jazz Garden?

Live performances with various musicians and performers every Friday night, a variety of food & beverage offerings, and more! 

 

What time the doors open and when is the last call?

Doors open at 7:00pm. Live music at 9:00pm. Last call at 1:00 am.

 

Where is the experience located?

The Arena @ Phileas Fogg, Montgomerie Golf Club, Emirates Hills, Dubai

 

Is there air conditioning?

Yes.

 

Is the venue outdoor or indoor?

Indoor.

 

Can children and adults of determination participate in the event?

No.

 

Will there be strobe lights?

Usually not, but some performances may include strobe lights.

 

Will food and beverage be available on site for purchase?

Yes.

 

Can I take photos or record the experience?

Yes.

 

Are there chairs available? Can I be seated during the experience?

Yes, everyone gets a seat when booking online, purchasing tickets may not include seating arrangement.

 

Will restrooms be available on site?

Of course.

 

Are there vegan or gluten-free options available?

Usually yes; please check with the food vendors onsite.

 

Do I need to arrive at the start of my scheduled session?

It is not essential; however, we recommend arriving on time to make the most out of the experience!

 

What happens if I arrive late?

If you arrive after 9:30pm you may lose the space that you booked, and you may be allowed to enter if capacity allows.

 

Can I bring animals?

Unfortunately, no.

 

Are service dogs allowed?

Yes, providing you can show a certificate.

 

Is there an age requirement?

The minimum age to enter is 18. Guests must be 21+ with a valid ID to consume alcohol.

 

Is the venue accessible to wheelchairs?

Yes.

 

What if the weather is bad?

The show will go on rain or shine unless the authority requests to cancel the show, in which case a refund will take place.

 

What items are prohibited at the experience?

• Firearms

• Guns

• Drugs

• All sorts of flags

 

Are wheelchairs available to rent?

No.

 

Can I purchase a ticket at the event?

Yes, if the capacity allows.

 

Where can I get tickets?

• On the Fever App, available on Google Play and the Apple Store

• On the Fever website.

 

Are refunds allowed? Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?

All tickets are non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. In special circumstances, we may be able to help reschedule your ticket to another date and session that has not already sold out. Please contact us for more information. Be sure to include your ticket order number.

 

Is there a Military discount?

No.

 

Is there any discount available in general?

The promoter reserves the right to offer special discounts from time to time, please check offers.

 

Do I need to print my ticket?

No, your contactless tickets will be validated directly in the Fever App.

 

Can I transfer my tickets to another person?

Yes.

 

What are the official sellers for this experience?

Fever is the exclusive ticketing partner for this experience. Get your tickets here!

 

Can I make a Group Booking?

Yes.

 

I can't find my ticket. What can I do?

Please contact us for assistance.